Confirmed Service Customer
I took my 2006 HHR in to sync the BCM (which had to be replaced by another auto shop) with the cars VIN and instrument cluster so the odometer would register the mileage. All sources say that it takes a Chevy dealer with a Tech2 diagnostic programer to recode the BCM. What should have taken an hour of labor took 3 days and still did not get what I asked completed. I told them up front that I had just gone through replacing the PCM, TCM and finally the BCM and all codes had been cleared. All I needed was a qualified mechanic trained in the use of a Tech2 reader to erase the info on the swaped-out BCM and reprogram it to my car's VIN. Their solution was that I needed a new instrument cluster. I was then charged a diagnostic fee which I was forced to pay to get my car back. I would like to speak to a general manager. Paul Berg-619-672-2009
Paul B.
EL CAJON,
CA
![2006 Chevrolet HHR 3GNDA23P36S570277](https://api.sincrod.com/social/1.0/image/caravatar.png)
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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