Confirmed Service Customer
I came in for a check engine light and oil change. They ordered the part and told me it would be in, in four days. They forgot about me and it took two weeks with me calling in a couple times to get this done. After I left my tire pressure sensors were on, which they weren’t before. I called and told them that these sensors were on and probably tripped by the mechanic. They charged me 210$ to fix a mistake they did and probably took 10 seconds to fix.
Eric V.
SANTEE,
CA
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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