797 Reviews Found
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. We hope you have a great day!
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Confirmed Service Customer
I have purchased two vehicles from Bob Stall and to be honest with you From the time Pamela Larman our customer service rep took my calls and met us at Bob Stall she stood out with her friendly welcoming smile . She is friendly honest well spoken , extremely professional and listened to everything we said,Pam followed through and everything she said was going to happen did and on time to the date .When you have an employee such as Pam you should recognize them and make them the model for others to be held to the high standards which she possesses.if we purchase another vehicle at Bob Stall it will be because of Pamela .
Michael B.
EL CAJON
Business Response
Wow, it's experiences like yours that really keep us motivated! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Sales Customer
Everybody at Bob Stall Chevrolet did a great job during the purchase of my Chevy Colorado Trail Boss. Joey Gamboa was the salesman and he was honest and came in at the price that was worked out over the phone. Great Experience!
Patrick C.
San Diego
Business Response
Hi, thank you for the wonderful star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Great customer service Mary was so nice and helpful answered all my questions. Got a rental while my car was in service and was fixed before date mentioned.
Maria D.
Tecate
Business Response
Hi there, your satisfaction is our top priority. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Very helpful and informative staff, treated me very well and was Satisfied with their service..
Jorge V.
Holtville
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Stall Chevrolet! If you're ever in need of more help, please let us know!
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Business Response
Hi, thank you for the high star rating! We hope you have a great day!
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Confirmed Sales Customer
Price was exactly to the penny agreed on from the phone .
Dennis J.
San Marcos
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Bob Stall Chevrolet. We do hope we can be of assistance in the future. Take care!
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Business Response
Hi, we really appreciate your positive review! We're looking forward to your next visit with us!
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Confirmed Service Customer
Replace thermostat and looked at radio issue. Couldn't diagnose the radio issue but truck is running great. Fair prices and service advisor unlike dealership where I bought truck she used the extended warranty and cost a fraction of what it would have if she hadn't. Especially when other dealership wouldn't check on similar issues. I will keep taking my truck to Bob Stall
Mark S.
LA MESA
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Stall Chevrolet! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
Everyone has been friendly from the beginning till the end thank
Cecilia S.
EL CAJON
Business Response
Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Greeted right away, my service advisor of 22 Years Rose Wells is like family. Service is excellent, reason why I am a return customer and coffee and snacks aren't bad lol. Seems like everything is running smoothly as usual.
Eugene R.
El Cajon
Business Response
Wow, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.
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Confirmed Sales Customer
Very pleased with the experience of buying a new car from Bob Stalls. The dealership had a good selection of vehicles and options on the lot. Bob Stanley who guided my purchase was always professional and pleasant to deal with. He demonstrated great patience and a commitment to ensuring I got the best deal and the car I wanted. Everyone I dealt with at this dealership was polite and friendly and I would not hesitate to shop for a car here again.
Robert M.
San Diego
Business Response
Hi there, thank you so much for your positive comments about Bob Stall Chevrolet! Thank you again for the great review!
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Confirmed Sales Customer
This is 4th vehicle I have purchased from Bob Stall. As with prior experiences, this one was terrific. Alan is one of the best salesmen I have ever worked with. He is very knowledgeable, assisted me with decisions about the truck regarding trailer pulling, snow/mud off-road conditions, cameras, and all of trip packages and specifically what fits my needs. He expedited the process as best as possible. Leslie in Finance was Amazing too. She made me feel comfortable and explained every detail on all of the contracts. in summary, Bob Stall is still my favorite dealership in San Diego.
Steven K.
La Mesa
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
I was not given any information after my appointment about my vehicle and if was going to need anything soon. I also has new wiper blades in the car to eventually replace. I was not asked if it was ok to switch them out. All three new blades were in the vehicle, but one had fallen in the back seat. Rather than ask me if there was another blade the tech put the wrong blade in the wrong spot. The report I was given also said all three blades were now new and functional but the driver side wiper is old and not functioning because its blade is on the passenger side.
Renie M.
Lakeside
Business Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
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Confirmed Service Customer
Service on my 2021 Suburban and as usual Rose was fantastic!
Chris J.
EL CAJON
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We look forward to your next visit! Take care!
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Confirmed Sales Customer
Definitely not like other dealers ships I've ever been. My experience was very smooth. When my wife and I arrived immediately we walked the lot without being harassed by a car saleman. Which was great. We walked inside the office to get help, after 5min a gentleman by the name Tyler Carlson approached my wife and I. After walking the lot showing us the choosen truck and taking it for a test drive we knew we were in good hands.
Cynthia F.
San Diego
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Once again Pam was amazing. Couldn���t be happier with her professionalism and communication. 5 star service.
Kenny M.
ESCONDIDO
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
John Pourmand, Billy (Cowboy hat), and Leslie were professional, patient, and great to work with!
William R.
Lakeside
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
As usual the service rep was very helpful . The fact that your driver knew my name is impressive but do to several electrical problems with this truck I had ridden with a few other times. Your people are easy to deal with .
John B.
LA MESA
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Stall Chevrolet! Thanks again for taking the time to leave us this information about your recent visit. Take care!