814 Reviews Found
Confirmed Service Customer
It was perfect, from the calls to going in to coming out with my truck. Much appreciated.
Jaime V.
San Diego
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you're ever in need of more help, please let us know!
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Business Response
We're glad everything was completed quickly and to your satisfaction! Our staff is committed to providing each of our clients with the best automotive experience! We do hope we can be of assistance in the future. Take care!
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Business Response
Hello Jessica, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bob Stall Chevrolet!
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Confirmed Sales Customer
My dealer was very friendly and thorough with details for loan and vehicle specs. Mile in finance was awesome. He did a great job of explaining my new loan and terms.
Christopher S.
Lakeside
Business Response
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Bob Stall Chevrolet and Mile in finance. We pride ourselves on providing thorough and friendly service, and it’s wonderful to know that both were reflected in your experience. If you have any further questions or need assistance, please don’t hesitate to reach out. Enjoy your new vehicle!
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Confirmed Service Customer
I brought my 2020 Chevy Equinox in to have a front control arm underneath replaced and also needed a front alignment done as well as engine-oil filter and cabin filter and wiper blade installed. My Service Rep was Damon Boulter who I always use for my services needed. I also had new tires put on the vehicle. Damon initially told me I would have to leave the car overnight. I asked him to try and get all the work done that day as I had so many committments. He said he would try but thought it would have to be overnight. I was really surprised when he called me at 4:50 pm and told me it was ready and he would wait for me to come pay him and pick-up my car and all the work was completed. I appreciated that and was able to pick-up my vehicle. Damon should be appreciated for the fine work done to fix my car in the same day. He is an exemplary employee and representative of his dealership!
Richard C.
EL CAJON
Business Response
Thank you so much for taking the time to share your feedback about your recent experience with Damon Boulter and our Service Department. We are thrilled to hear that you were pleased with the timely completion of the repairs on your 2020 Chevy Equinox, especially given your busy schedule. Damon's dedication to providing excellent service and his commitment to meeting customer needs truly sets him apart, and we will make sure to recognize his hard work and professionalism. It’s wonderful to know that he was able to accommodate your request and complete all the necessary work in a single day. Your kind words motivate us to continue delivering high-quality service. If you have any further feedback or if there's anything else we can assist you with in the future, please do not hesitate to reach out. Thank you once again for your support, and we look forward to serving you again!
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Business Response
Hi Steve, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you. We're looking forward to your next visit with us! Take care!
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Confirmed Service Customer
I’ve taken my vehicle in for repair For the same issue (Broken Leave Spring). This Vehicle is new, And this part has continued to need to Be replaced.
James B.
EL CAJON
Business Response
Hi, thank you for the feedback and for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Friendly staff. Always willing to help. Feels like home.
Frank B.
Spring Valley
Business Response
Thank you! We're particularly proud of our staff's commitment to customer service, so it's great to hear that it shines through. Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Fixed the issue. Pam kept me updated throughout the process.
Steven F.
SAN DIEGO
Business Response
Thank you so much for your kind words! We really appreciate you taking the time to leave this feedback. We are glad we was able to provide a smooth and efficient experience for you. It was a pleasure working with you!
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Confirmed Service Customer
Great outlining of details and friendly staff
Jermaine B.
San Diego
Business Response
Hello, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us! Take care!
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Confirmed Service Customer
This dealership is very transparent. They do not hesitate to get the shop foreman involved and in front of the customer to assist the service adviser when a detailed explanation of a recommended repair is needed. Don't see that too often.
Western W.
SAN DIEGO
Business Response
Thank you so much for taking the time to share your feedback! We are thrilled to hear that you appreciate our transparency and the involvement of our shop foreman in the service process. At Bob Stall Chevrolet, we believe that clear communication and expert guidance are key to building trust with our customers. We strive to provide the best possible service, and your recognition of our efforts means a lot to us. If there's anything more we can do for you in the future or if you have any further questions about your vehicle, please don't hesitate to reach out. We look forward to serving you again!
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Confirmed Sales Customer
EVERYONE at the dealership did what they could to make me feel comfortable in my purchasing decision
John G.
Los Alamitos
Business Response
We really appreciate your feedback, John! Our team works hard to provide great service, and it’s wonderful to know we’re meeting those goals. We look forward to your next visit! Take care!
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Confirmed Sales Customer
Greeted by friendly, professional, knowledgeable salesperson, John Pourmand. Appreciated the non-pressured approach. Answered questions. Listened to our concerns and addressed them appropriately. Provided a comprehensive orientation to the Trax. Very attentive and respectful.
Evangeline M.
Spring Valley
Business Response
Wow, it's experiences like yours that really keep us motivated! Thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope you have a great day!
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Confirmed Sales Customer
Great experience, very knowledgeable and answered all my questions
Justin P.
San Diego
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Stall Chevrolet. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bob Stall Chevrolet!
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Confirmed Service Customer
My experience was very good. They were very considerate of my operator error requests and made my time in and out.
James M.
San Diego
Business Response
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
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Business Response
Thank you for choosing Bob Stall Chevrolet as your first choice for all your automotive needs! We hope to see you soon!
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Business Response
Hi, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Experience at the dealership was great. I was able to get work done in the showroom and I was informed of some changes from what we planned on having done. However, when I got home the next day, my front right tire was low and I thought that was odd. I got the tire pressure sensors replaced so I filled it up and got all of the tires equal because they were definitely not equally inflated. I’m leaving town and I can’t have this looked at but the front right tire is still showing different pressures and this started right after I got it fixed so I’m not sure what’s going on there. Unfortunately, I have to drive my car to Tucson Monday morning and it’s the weekend so I am hoping when I get back to have this looked at, and hopefully I won’t have any issues with my tires. Anyway, I am confident that the dealer will take care of this if it’s something to do with the sensor. I expected to replace one sensor but then found out that all four needed to be replaced so I did spent a good deal of money and really want it working properly. But thank you and I will check back when I get back into town.
Lane A.
LA MESA
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
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Confirmed Sales Customer
Aaron did a wonderful job helping us find the perfect family car and was able to assist us in trading my old corvette as well. Amazing job and great customer service.
Annalissa M.
San Diego
Business Response
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!