Confirmed Service Customer
Was there 4 1/2 hours for oil change and tire alignment and transmission fluid change. Was never given update on status and was never told that adding tire alignment and transmission oil change would take an extra 3 1/2 hours. Very frustrating experience. This dealership has gone down hill. Everytime I come in it is getting worse and worse. There is never any communication or explanation. Time to change dealerships.
Kristina R.
CHULA VISTA,
CA
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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