Confirmed Service Customer
Made an 8:00 AM appointment for an oil change. Service department didn’t start work on the vehicle until 11:00 AM, according to the service advisor. Vehicle was ready at 11:25 AM. At least I had a ‘good book’ with me.
Thomas W.
ALPINE,
CA

Business Response
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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