Confirmed Service Customer
Showed up at 11 for my 11 o’clock appointment. Waited 15 minutes before I was seen. They then took 2 hours for an oil change and tire rotation. Am I missing something here?
Lee H.
Ramona,
CA
Business Response
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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