Confirmed Service Customer
2 hour job took 6 hours. Service writer did not keep me informed but blamed the scheduler and said they had a bunch of waiters? I was waiting? I had an appointment? The first appointment at 8:00am? Work was completed.
Richard D.
Alpine,
CA
Business Response
It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
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